Providing communications technology solutions for business & voluntary sectors

Do you need help setting up your Homeworkers & Business Continuity plans?

It’s not too late! We have quick and simple options to get you working from home in a matter of hours.

Considering the unprecedented current situation and government advice, we just wanted to let you know that we are here to help. It’s not too late to set up homeworking and ensure you are prepared for business continuity over the next few months. We have some quick and simple options to get you working from home in a matter of hours, ensuring that you are protecting your employees, supporting your customers and keeping your organisation up and running.

or get in touch and we can talk you through how to set up your Business Continuity plan:

Class Networks works with over 1,000 voluntary sector organisations providing technology and communications solutions.

Through our long-standing relationships with NCVO, WCVA and SCVO and more recently ACEVO, Class Networks has built a strong reputation as a ‘trusted expert’. We have an obligation to provide impartial advice and solutions that best serve the interests of our customers. We are passionate about digital inclusion and digital transformation, so if you are moving offices, expanding, have a growing mobile workforce and homeworkers, are worried about IT security or want to upgrade – we will help you plan for a cost effective, reliable and cutting-edge solution.

We’re a company that works with you providing you with a personal, bespoke and flexible service.

At Class Networks we have a single aim and that is to consistently exceed our customers’ expectations. We have a friendly experienced team that works hard to provide you with peace of mind. We can cut your capital expenditure on equipment and move you to the Cloud, provide scalable communications platforms, IT Security, cutting edge video conferencing, or a bespoke personalised mobile business package. If you’re looking for jargon free, down to earth account management alongside flexible, itemised online billing and a UK based 24/7 customer support team, then give us a call.

Apply for your £5,000 Digital Transformation Fund with Class Networks

We’re investing over £1.5 million into a Digital Transformation funding initiative to help not for profits access
technology and improve working practices.

We’re offering the first 300 Charities that apply, the opportunity to use £5,000 towards their

Digital Transformation strategy*.

IAN TEAGUE – HEAD OF IT, WOODLAND TRUST

Vidyo, the video conferencing solution supplied and serviced by Class Networks is completely changing the dynamics of our meetings and our teams are really starting to appreciate it. The most recent feedback I’ve received is that it’s the best video conferencing meeting they’ve ever been in and it was ‘head and shoulders above Skype For Business.

CHRISTOPHER ASLETT BENG (HONS) CBIFM – FACILITIES MANAGER, FAMILY ACTION

I just wanted to email you all and thank you for how well the migration happened this week. I’ve had very positive feedback from project managers and staff.

MARK WILDMAN – MARKETING AND BUSINESS MANAGER, SANDWELL LEISURE TRUST

We have built up a very good relationship with Class Networks and they always respond to issues proactively, even giving technical support out of hours and at week-ends. They provide cost-effective solutions and I like their consultative approach, always finding a solution to a problem. We rely heavily on Class to manage our phone system, maintain and support it, leaving us to focus on what we do best: actual sales and booking enquiries.

MARK GALLAGHER – FINANCE OFFICER, BRIO LEISURE

Class worked well with Brio’s IT team, drawing on their experience and expertise. The fact that the phones all arrived pre-configured was a big help. The most important technical factor is flexibility. Class are very happy to adapt to Brio’s changing needs, even if it means the project will take longer. They have a more holistic view, looking at the long-term benefits, and have a no-pressure approach. This helps maintain longevity in the customer-partner relationship and also ensures happy customers.

TRISTAN MONK – IT SERVICES MANAGER, CATS PROTECTION

Alex – this is for you! – many thanks for your hard work on all these projects, it would not have happened so easily if it were not for your continued excellent support.

NATALIE WESTERMAN – OFFICE MANAGER, ACEVO

I was impressed with how smoothly the process went. I handed over the details of our current providers to Alex, who project managed the process. He literally took over all communications with the current provider. He also set up regular update meetings with me so that I knew what was happening. This freed me up to focus on my day job. It also meant that the entire process took two weeks from start to finish. I would say we’ve probably saved £3,000.

IAN HAYES – CUSTOMER SERVICES MANAGER, HALO LEISURE

The MPLS platform has proved critical to Halo’s fundamental operation. The provision of a data network with a single gateway onto the public network delivers seamless communication across multiple sites and remote users, with increased team collaboration. There has been a dramatic improvement in organisational efficiency, better monitoring of call metrics and improved customer service levels.

BOB SINCLAIR – CHAIRMAN, PET FOSTERING SERVICE SCOTLAND (PFSS)

Class Networks has been supporting us for 10 years now and I just wanted to say thank you again for another fantastic year of support. I can honestly say everyone at PFSS was very pleased with the update to the phone system, the new number and all the other changes you made for us. You always look after us, providing excellent advice and the level of service, support and attention to detail is first-class. Finally, our Board of Trustees also passes on their thanks for all your help and we look forward to the future and expansion of our system with mobiles.

PHILIPPA WILLIAMS – ADOPTION UK

The biggest difference is that now I can access all the documents I could ever need wherever I am, on whatever tablet, laptop or phone I’m using. It also means carrying less equipment which is good for practical and physical reasons! However, the most rewarding aspect of being able to access documents ‘on the go’ is that I can be more responsive to the needs of the adoptive parents and social workers. If a thought comes into my head ‘oh I have a film, document, flyer that explains that topic’, I can access it on the spot. Even without WIFI, OneDrive means things like this are now possible.

FRIEND OF THE EARTH

We are now managing all calls through Teams Voice direct routing, seeing improvements in service uptime, reduction in support overhead, significant cost savings, happier staff and overall ease of managing our communications. Making and recieving calls from any location and device has been especially critical in these strange and scary times; it has meant that we have been able to remain operational and in contact with our supporters, which is crucial for us as a charity. We really appreciate your straightforward advice and detailed explanations, but most of all your ‘no hard sell’ approach.

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