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Benefits Of VoIP For Non Profit Organisations

Effective communication tools and technology are important for all types of organisations, but especially for non-profits and charities. Being able to communicate easily with colleagues and network to drive donations and raise awareness is key to successful fundraising.  VoIP Telephony is a cost-effective way for your non-profit organisation to easily connect with others across the world.

We’re proud to have worked with hundreds of charitable organisations across the UK to install a VoIP telephony solution that helps them communicate more flexibly and effectively. Give us a call on 0333 800 8822 to discuss how we can help you with your phone system.

What is VoIP?

VoIP (Voice Over Internet Protocol) are telephone systems that use an internet connection to make and receive phone calls. VoIP based phone systems offer far more solutions than traditional phone systems with a range of features and functions to improve communications. As they use internet connectivity, they’re far more affordable. There are different VoIP based solutions to meet different needs, from on premise VoIP phone systems, cloud based Hosted Voice systems and systems that integrate with Microsoft Teams.

What are the benefits of VoIP for not for profits?

Budget friendly

For many not for profit organisations, costs are a vital factor in the day to day running. A VoIP telephone system is far more cost-effective than a traditional phone system and you can make serious cost savings vs other types of phone systems.

  • No large upfront cost for installing a server system
  • Ongoing maintenance is minimal
  • Only pay for what you use, per user
  • The cost of VoIP calls is significantly lower, as can be international calls

All costs for VoIP systems are completely transparent, meaning you can easily predict future costs, which makes budgeting and planning for charities and non profit organisations that much easier.

Adaptable services to match company size

One of the main benefits of VoIP services is that they offer easy scalability. As you only pay per user, you can easily add and remove users as your charity grows or if staff members leave. This means you’re only paying for the services you use and not wasting money paying for a system that isn’t being fully utilised.

Flexible working, clear communication

As a VoIP service uses any broadband connection, it makes remote working possible and gives the flexibility needed for hybrid working. Whether your team are working in the office, on the go or working from home, VoIP offers unified communications.

The use of an app means you can use any smart device such as a PC, laptop or tablet, as a softphone, connecting directly to your office phone, using exactly the same phone number no matter where you are. For complete flexibility in remote working you can use a mobile phone. You can take calls, listen to voicemails, transfer to other colleagues, enjoy instant messaging and implement call forwarding if needed.

Reliable, safe and secure communication

VoIP telephone systems also offer incredible reliability as upgrades are regularly undertaken, they offer great cyber security and work perfectly whenever there is an internet connection.

If your broadband connection does go down, this doesn’t mean your VoIP phone system is unable to be used, calls can easily be forwarded to a mobile or any other device to ensure your not for profit doesn’t miss anything important.

No hardware installed on site

For a lot of charities, having the space to dedicate to finding fundraising ideas and collecting donations is extremely important. Hosted VoIP phone systems offer an extra added benefit of less or no hardware being stored onsite, which simplifies office moves or becoming officeless. The only equipment you will need is a VoIP handset or you can use any smart device as a softphone – no bulky server systems or equipment taking up much needed space.

How we help not for profit organisations

At Class Networks, we work closely with not for profit organisations and charitable organisations across the UK to help improve communications and offer a cost effective VoIP telephone system.

Take a look at some of our latest work, including:

Our expert team can design and install various VoIP telephony options that suit the needs of your charitable organisation. We work with organisations of all sizes, from small local charities to large scale not for profit organisations and can offer solutions such as:

  • On-premise telephony platform
  • Hosted telephony platform
  • Teams Voice telephony platform

To find out more about how we can help your charity with VoIP telephone systems, give us a call today on 0333 800 8822.

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Customer/Technical Support
0333 800 8811
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